âPuntacana Resort & Club is honored that so many of our properties and services have earned the TripAdvisor Certificate of Excellence. There is no greater seal of approval than being recognized by our customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the achievement is a remarkable vote of confidence to our continued business success and commitment to service excellenceâ said Alberto Abreu, Vice President of Hospitality. "This recognition is another stimulus to maintain the quality of our services and continue to improve the experience of our visitors. In every detail we make sure our client live a unique experience" he added.
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.