Now in its ninth year, the achievement celebrates businesses that are consistently excellent – having earned great traveler reviews on TripAdvisor over the past year. Certificate of Excellence recipients include restaurants, accommodations and attractions located all over the world that have continually delivered a quality customer experience. ​Puntacana Resort & Club today announced that ten of the Resort properties and services received the 2019 TripAdvisor® Certificate of Excellence.
The properties have received the 2019 TripAdvisor Certificate of Excellence are: La Cana Golf Course, which enters the TripAdvisor Hall of Fame, an award held by those establishments that manage to maintain the Certification for 5 consecutive years. There are also Bamboo, La Yola, Playa Blanca and The Grill restaurants; Four Points by Sheraton Puntacana Village, The Westin Puntacana Resort & Club and the exclusive Tortuga Bay Hotel; in addition the "Ojos IndÃgenas: Ecological Reserve and the Six Senses Spa Puntacana Resort & Club.
​“TripAdvisor is excited to announce the recipients of the 2019 Certificate of Excellence, which for nearly a decade has celebrated businesses that have consistently received positive ratings from travelers and diners on the world’s largest travel platform,†said Neela Pal, Vice President of Brand, TripAdvisor. “This recognition allows us to publicly recognize businesses that are actively taking into account customer feedback to help travelers confidently experience the most highly reviewed places to eat, stay, and explore.â€
“Puntacana Resort & Club is honored that so many of our properties and services have earned the TripAdvisor Certificate of Excellence. There is no greater seal of approval than being recognized by our customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the achievement is a remarkable vote of confidence to our continued business success and commitment to service excellence†said Alberto Abreu, Vice President of Hospitality. "This recognition is another stimulus to maintain the quality of our services and continue to improve the experience of our visitors. In every detail we make sure our client live a unique experience" he added.
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The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
“Puntacana Resort & Club is honored that so many of our properties and services have earned the TripAdvisor Certificate of Excellence. There is no greater seal of approval than being recognized by our customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the achievement is a remarkable vote of confidence to our continued business success and commitment to service excellence†said Alberto Abreu, Vice President of Hospitality. "This recognition is another stimulus to maintain the quality of our services and continue to improve the experience of our visitors. In every detail we make sure our client live a unique experience" he added.
​
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
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